IT Support Consulting - $55.00 per hour Silver package

IT Support Consulting - $55.00 per hour Silver package

poshpython

  • $55.00
    Unit price per 
Shipping calculated at checkout.


  • 1 x Virtual Helpdesk assistant
  • 1 x 24 hour on call, On-site IT Support Staff
  • Scheduled Health Check reporting on Network/IT Support/Server health
  • Business Intelligence and Analytics reporting on company website, app and network throughput
  • Regular face to face meetings on IT Services, ITIL, ITSM, and Continual Service Improvement
  • ITSM Asset tagging, administration, purchasing and management of all hardware
  • Knowledge Base Documentation of all IT services constructed inc; Site Profile/Brief, Service Catalogue, IT Security Profile
  • Business requirements analysis, test case analysis, feasibility study/requirements, RACI, Wiki, Workflows, test cases, UI/UX design
  • Ticket System, ITSM Asset management solution, Hardware, Server and Network Infrastructure purchase, asset and deployment assistance
  • On and offsite site training for all provided services
  • Office, Building, Vendor, management and support
  • Website and Mobile App setup and created for business
  • Office Move and Network/Infrastructure setup and administration assistance
  • Physical IT Presence/Office setup on site, and Intranet online Self Service portal and mobile app assistant setup
  • Smart Voice & Surveillance systems and meeting room systems deployment setup and assistance
  • Access to development services engineering, software with ongoing yearly support for up to 5 years.